course

Professional Business Etiquette

by Anthony 17 Lessons

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Dressing for success, communicating effectively and managing time are just a few topics this course will help you fine tune. Each lesson is designed to make sure you put your best foot forward every time.

Lessons

PDSS1

Length: 4 minutesComplexity: Standard

“The most important thing in communication is hearing what isn’t being said. The art of reading between the lines is a lifelong quest of the wise.” Shannon L. Alder

PDSS2

Length: 4 minutesComplexity: Standard

“There are two ways of meeting difficulties: You alter the difficulties or you alter yourself meeting them.” Phyllis Bottome

PDSS3

Length: 4 minutesComplexity: Standard

“Every person in this life has something to teach me–and as soon as I accept that, I open myself to truly listening.” Catherine Doucette

PDSS4

Length: 4 minutesComplexity: Standard

“The Law of Win/Win says, ‘Let’s not do it your way or my way; let’s do it the best way.” Greg Anderson

PDSS5

Length: 5 minutesComplexity: Standard

“Politeness and consideration for others is like investing pennies and getting dollars back.” — Thomas Sowell

PDSS6

Length: 5 minutesComplexity: Standard

“Courteous treatment will make a customer a walking advertisement.” — James Cash Penney

PDSS7

Length: 5 minutesComplexity: Standard

“Standards are not established by your proclamations they are established by your routines.” — T Jay Taylor

PDSS8

Length: 6 minutesComplexity: Standard

“Arriving late was a way of saying that your own time was more valuable than the time of the person who waited for you.” ― Karen Joy Fowler

PDSS9

Length: 5 minutesComplexity: Standard

“Etiquette requires us to admire the human race.” — Mark Twain

PDSS10

Length: 5 minutesComplexity: Standard

“Cleanliness and order are not matters of instinct; they are matters of education, and like most great things, you must cultivate a taste for them.” — Benjamin Disraeli

PDSS11

Length: 5 minutesComplexity: Standard

“We tire of those pleasures we take, but never of those we give.” — John Petit-Senn

PDSS12

Length: 5 minutesComplexity: Standard

“Etiquette means behaving yourself a little better than is absolutely essential.” – Will Cuppy

PDSS13

Length: 6 minutesComplexity: Standard

“Friends and good manners will carry you where money won’t go.” ~Margaret Walker

PDSS14

Length: 5 minutesComplexity: Standard

“Good manners will open doors that the best education cannot.”~Clarence Thomas

PDSS15

Length: 8 minutesComplexity: Standard

“Respect for ourselves guides our morals, respect for others guides our manners.” —Laurence Sterne

PDSS16

Length: 8 minutesComplexity: Standard

“A hard thing about business is minding your own.” —Unknown

PDSS17

Length: 7 minutesComplexity: Standard

“Everything can be explained to the people, on the single condition that you want them to understand.”
― Frantz Fanon