NPSST8
“After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.” – Kōnosuke Matsushita
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Question 1 of 5
1. Question
The word “No” in the sales process should be viewed as:
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Question 2 of 5
2. Question
Sometimes a person says No because there is missing information in your presentation.
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Question 3 of 5
3. Question
When a person says No to you, it lets you know:
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Question 4 of 5
4. Question
No is a _________ that the person takes.
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Question 5 of 5
5. Question
The ABC’s of asking again are:
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