OOSST8 Quiz

As a business leader, you must prove to your clients, you care.

A proper greeting, sincere compliment and inquiring about others in the family are examples of being ________________.

Every conversation with potential clients will not go as planned, therefore be willing to make ______________, to show you care.

Remembering key characteristics about your clients, is a demonstration of caring.

When you are quick to return phone calls and emails, fast in responding to concerns and speedy and in the delivery of products or services, you send messages to your clients that you care.